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Business Operations Manager at Common Networks
San Francisco, CA, US
Common Networks was founded on the idea that everyone should have a choice for fast, affordable access to broadband internet. Right now, most homes in the U.S. don't. In fact 62% of homes live in a monopoly broadband market. High-speed access unlocks all the superpowers on the internet. When it works, it can be a great leveling force across the world, giving everyone access to educational tools, entertainment, immediate translations, or even medical care that they wouldn’t otherwise have.
Common Networks provides suburban neighborhoods with internet using wireless technology. We interconnect homes in a neighborhood, creating a mesh network between homes and our fiber internet sources. A whole community can then have fast and reliable internet service with only a few locations needing fiber access.
 
Role
 
As a Business Operations Manager you will build the analysis frameworks behind company-wide strategic decisions related to Operations, Product, Finance, Growth and Partnerships.
You will use data to solve important business problems and will translate company goals into tactical operations (execution). We are looking for someone who can grasp complicated and often ambiguous issues, navigate raw data to find the real drivers and explain complex problems in an understandable way. You must be able to think both strategically and tactically, devise and execute a plan that breaks problems down into manageable action items, and define and measure KPIs.

What you do

    • Diagnose complex problems and develop compelling, data-driven recommendations
    • Drive analysis to assist local teams in tracking KPIs, deep diving into challenges and quantifying opportunities
    • Write queries and perform ad hoc data analysis to remove roadblocks and keep operations running smoothly
    • Develop analytical frameworks and coordinate with other business units to measure the impact and efficiency of new products and business processes
    • Identify operational weaknesses and help improve or innovate new processes to keep Common as efficient as possible
    • Provide reliable access to high quality data through dashboards and reports

Who you are

    • Metrics Oriented: Analytical and metrics-oriented. You use data-driven decision making and judgment to run new marketing initiatives and improve our conversion
    • Collaborative: You love making others better at their job. You have the ability to collaborate effectively with cross-functional team members within the organization
    • Learning on the Fly: Open to change and learn quickly when faced with new problems – you quickly grasp new concepts and can apply them to your work. You are relentless in finding solutions to existing and new issues. 
    • Action Oriented: You enjoy a challenge, can act with a minimum amount of planning, and seize opportunities when they come your way. You can be counted on to complete tasks & projects on-time. 
    • Comfortable with Ambiguity : Flexible and excited to work in a fast paced, rapidly evolving environment.

Must Haves

    • BA/BS
    • 4+ years of experience with at least 2 years of investment banking / consulting / analytical or related experience; high-growth analytics, product management or operations experience a plus
    • Excellent Excel skills; SQL proficiency a plus (a willingness to learn a must)
    • Excited to work in a startup environment on a team of less than 40 people to start
 
Equal Employment Opportunity
 
Common Networks is committed to being an equal opportunity employer – we evaluate all employees and job applicants equally, based on merit, competence, and qualifications. We do not discriminate on the basis of race, religion, color, national origin, gender identity, gender expression, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law
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